At UMAGAN, we specialize in digital products including game source codes, 2D/3D assets, GUI kits, and other game development resources. Since all our products are delivered digitally, there are no physical shipping requirements.

1. Instant Access: Upon successful payment, your purchased game source codes and assets will be available for immediate download. You will receive an email with a download link, allowing you to access your files directly from our platform.
2. Download Instructions: After completing your purchase, simply follow the link provided in the confirmation email to download your products. In case you encounter any issues, you can also access your purchased items from your user account on our website.

All digital products are delivered in standard formats, including but not limited to:

• Game Source Codes: .c3p, .zip, .cs
• Assets: .png, .psd, .svg, .zip

Since all products are digital, there is no shipping time. You will have instant access to your files once your payment has been processed.

If you haven’t received your download link:

• Check your spam or junk folder.
• Ensure that the email address you provided during checkout is correct.
• Contact our support team if you still have not received the download link after a few minutes.

In the rare event that you experience issues downloading your files:

• Ensure you have a stable internet connection.
• Clear your browser’s cache and try downloading again.
• If the issue persists, please contact our support team at support@umagan.com, and we’ll assist you as soon as possible.