Help

Help & Support

At UMAGAN PRIVATE LIMITED, we are committed to providing excellent customer support and helping you make the most of our products and services. Below you’ll find answers to some common questions, along with resources to guide you through our offerings.

Frequently Asked Questions (FAQ)

1. How do I purchase game source codes or assets?
You can browse our catalog of source codes and assets, add your desired items to the cart, and complete the checkout process using PayPal as a payment gateway.
2. Can I request custom game assets or code?
Yes! We accept custom orders. If you have a specific requirement for game assets or source code, contact us at support@umagan.com with your project details, and we’ll get back to you with a quote and timeframe.
3. What payment methods do you accept?
We currently accept payments through PayPal for international clients, ensuring secure and hassle-free transactions.
4. How will I receive the products after purchase?
Once your payment is processed, you’ll receive an email with download links for your purchased source codes or assets. You can also access your purchases from your account page.
5. What should I do if I encounter an issue with a source code or asset?
If you face any technical issues or need assistance, please reach out to our support team at support@umagan.com. We are here to resolve any issues and ensure a smooth experience.

Additional Resources

• How to Customize Our Source Codes:
We provide documentation with every source code to guide you through customization. If you need further help, our support team is available to assist you.
• Using Our Game Assets:
Our assets come in multiple formats and are compatible with popular game development platforms. Check the product description for details on how to use the assets, or contact us for more information.
• Installation & Integration:
For technical help with installing or integrating our assets or source codes into your project, please refer to the included documentation or contact support.

Need More Help?

If you couldn’t find the answer you were looking for, feel free to reach out to us directly. Our support team is here to assist you every step of the way.

Email us at:
support@umagan.com
We’re dedicated to ensuring you have everything you need to successfully develop your game with our products.